no1 Privacy Policy — How We Handle Your Personal Data

At no1, your personal data is treated with care and handled responsibly. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used, and what rights you have as a registered player in the Philippines.

Last updated: June 2026

This Privacy Policy applies to all players who register and use the no1 platform. By creating an account, you confirm that you have read and understood how your data is collected and used. If you have questions, contact us at [email protected].

Six Key Points About Your Privacy on no1

SSL Encryption on Every Session

All data transmitted between your device and no1's servers is encrypted via SSL. This applies to login, account management, and payment transactions.

Data Collected Only as Needed

no1 collects only the personal information required to operate your account, process payments in PHP, and comply with identity verification requirements.

No Selling of Personal Data

no1 does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Your data is never a product.

Secure Mobile Access

The no1 app uses the same security standards as the web platform. OTP verification and session controls apply across both Android and iOS devices.

Limited Third-Party Sharing

Data is shared with third parties only when required — such as identity verification providers and payment processors. All partners are bound by confidentiality obligations.

Your Rights Are Respected

You have the right to access, correct, or request deletion of your personal data held by no1, subject to legal retention requirements.

1 Who This Policy Applies To

This Privacy Policy applies to all individuals who visit the no1 website, create a player account, or interact with any no1 service — including sports betting, live casino, slot games, and account management features.

This policy covers data collected through the no1 website and the no1 mobile app. By registering an account and using the platform, you acknowledge that you have read this policy and agree to the practices described within it.

no1 is a platform designed for players in the Philippines. All services, account processing, and data handling are conducted with Filipino players in mind. If you are accessing no1 from outside the Philippines, please be aware that your data may be processed in a jurisdiction that differs from your own.

2 What Personal Data We Collect

no1 collects personal data in the following categories:

Data Category Examples When Collected
Identity Information Full legal name, date of birth, government ID Registration and KYC verification
Contact Details Email address, mobile number Account registration
Financial Information Payment method details, transaction records in PHP Deposits and withdrawals
Device and Technical Data IP address, browser type, device model, OS Every platform session
Gaming Activity Game history, bet records, session duration During platform use
Communication Records Support messages, inquiry content When you contact support

no1 does not collect sensitive personal data beyond what is required for identity verification. We do not collect data about your ethnicity, religion, health condition, or political views.

3 Why We Collect Your Data

Every piece of data no1 collects serves a specific purpose. The main reasons we collect and process your personal information are:

  • Account Management: To create, maintain, and secure your no1 player account
  • Identity Verification (KYC): To confirm your identity before processing withdrawals, as required for anti-fraud and security purposes
  • Payment Processing: To handle deposits and withdrawals in Philippine Peso through local payment channels
  • Platform Operation: To deliver the gaming services you use, including sports betting, live casino, and slot games
  • Security and Fraud Prevention: To detect and prevent unauthorized account access, suspicious activity, and fraudulent transactions
  • Customer Support: To respond to your inquiries and resolve account issues
  • Legal Compliance: To meet applicable legal obligations, including record-keeping requirements
  • Service Improvement: To understand how players use the platform and improve the overall experience

no1 does not use your personal data to build marketing profiles for third-party advertisers or to target you with off-platform advertising campaigns.

4 When and How We Share Your Data

no1 does not sell or rent personal data. Data may be shared with third parties only in the following limited circumstances:

  • Payment Processors: Your payment details are shared with approved payment service providers to process transactions in PHP. These include local Philippine banking channels and e-wallet services.
  • Identity Verification Providers: When you complete KYC verification, your identity documents are processed by a verification service provider operating under confidentiality obligations.
  • Technology Partners: Service providers who help operate platform infrastructure (servers, security monitoring) may have limited access to technical data under strict data processing agreements.
  • Legal Authorities: no1 may disclose data to regulatory bodies, law enforcement, or courts when required to do so by applicable law or a valid legal order.

In every case where data is shared with a third party, no1 requires that the recipient handles your data responsibly and in a manner consistent with this Privacy Policy.

Your Data Is Never Sold

no1 does not sell, license, or trade your personal information to marketers, data brokers, or unrelated third parties. Data sharing is strictly limited to what is required to operate your account and comply with legal obligations.

5 How We Protect Your Data

no1 takes the security of your personal data seriously. The platform uses a combination of technical and organizational measures to protect your information:

  • SSL Encryption: All data in transit between your device and no1's servers is encrypted. This applies whether you're using the website or the mobile app.
  • OTP Authentication: Sensitive account actions, including login from new devices and withdrawal requests, require one-time password verification to your registered mobile number.
  • Access Controls: Internal access to player data is restricted to personnel who require it to perform their job functions. Access is logged and audited.
  • Account Monitoring: no1 monitors accounts for unusual activity patterns. Suspicious behavior may trigger additional verification or a temporary account hold pending investigation.

While no1 implements strong security practices, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and do not share your login credentials with anyone.

6 How Long We Keep Your Data

no1 retains personal data for as long as your account is active and for a reasonable period afterwards to satisfy legal, regulatory, and operational requirements. The retention period varies by data type:

  • Account and identity records are retained for the duration of your account plus the period required by applicable legal obligations
  • Transaction records (deposits, withdrawals, game history) are retained for the period required for financial record-keeping purposes
  • Communication records (support conversations) are retained for a period sufficient to resolve disputes and improve service quality
  • Technical logs (IP addresses, session data) are retained for the period required for security monitoring purposes

When data is no longer required for its original purpose and is not subject to a legal retention obligation, no1 will securely delete or anonymize it.

7 Your Privacy Rights as a no1 Player

As a player registered with no1, you have the following rights regarding your personal data:

Your Data Rights
Right of Access

You can request a copy of the personal data no1 holds about you. We will respond to verified requests within a reasonable timeframe.

Right to Correction

If any information we hold about you is inaccurate or incomplete, you can request that we correct or update it through your account settings or by contacting support.

Right to Deletion

You may request deletion of your personal data. Requests will be processed subject to legal retention obligations — some records must be kept for a defined period regardless of your request.

Right to Restrict Processing

In certain circumstances, you may request that no1 limit the way your data is used while a concern is being investigated or resolved.

Right to Data Portability

You may request a copy of your account data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, send a request to [email protected] from the email address registered on your account. no1 may require identity verification before processing a data rights request.

8 Cookies and Technical Tracking

no1 uses cookies and similar technologies to operate and improve the platform. Cookies are small files stored on your device that help the platform remember your session, preferences, and security status.

The types of cookies used by no1 include:

  • Session Cookies: Keep you logged in during an active session. These expire when you close your browser.
  • Security Cookies: Help detect suspicious login activity and protect your account from unauthorized access.
  • Functional Cookies: Remember your display preferences, language settings, and other account configurations.
  • Analytics Cookies: Help no1 understand how the platform is used so that we can identify and fix problems and improve the overall experience. Data collected through analytics cookies is aggregated and not linked to individual player identities.

You can adjust your browser settings to block or delete cookies, but doing so may affect the functionality of certain features, including staying logged in to your account.

9 Minors and Age Restriction

no1 is strictly for players aged 21 and above. no1 does not knowingly collect or process personal data from anyone under the age of 21.

If no1 becomes aware that an account belongs to a player under 21, that account will be closed immediately and any deposited funds returned to the original payment source. No winnings will be paid out in respect of gaming activity by an underage person.

If you believe a minor has registered on no1, please contact support at [email protected] so the matter can be investigated promptly.

10 Changes to This Privacy Policy

no1 may update this Privacy Policy from time to time to reflect changes in the platform, applicable legal requirements, or our internal data handling practices. When material changes are made, the "Last updated" date at the top of this page will be revised.

We may also notify registered players of significant changes through the account or via the contact details on file. Your continued use of no1 after a policy update constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this page periodically so that you are always informed about how your data is being handled.

11 How to Contact Us About Your Data

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, you can contact the no1 support team at:

Email: [email protected]

Please send your request from the email address registered to your no1 account so that we can verify your identity and process your request efficiently. no1 serves players across the Philippines — in Manila, Cebu, Davao, Quezon City, and beyond — and our support team is equipped to handle privacy inquiries in English.

For questions about responsible gaming, account self-exclusion, or session management, please also visit the Responsible Gaming page, which covers those topics in detail.

Start Playing on no1 With Confidence

Your data is protected, your transactions are in PHP, and the full no1 game library is one registration away.